What's New in Release 14.7.1 & 14.7.2

July 23, 2025

Addition of ePatient.25

NEMSIS 3.5 import files containing ePatient.25 (the patient's sex) is now available for use.

ePatient.13 (the patient's gender) is still available and, if present along with ePatient.25, will take priority over ePatient.25.

Mileage rounding changes to match primary payer

If the primary payer changes for a claim that has been submitted and the rounding is different, the mileage for the claim will change to reflect the settings in the current payer's plan/policy. If the mileage rounding is the same between the payers, then there will be no change. If mileage rounding is different, the old charge will become obsolete and a new charge will be created. This is also true when going from a commercial insurance to a facility or when switching the primary payer to the patient.

Note: Benefit plan settings will always override policy settings.

Change to Print Running Balances report

The Print Running Balances report now displays only the requester's first name and last initial in the Report Generated By field; the full name is no longer shown.

New revenue descriptions and write-off reason

The following adjustment descriptions and write-off reason are now available:

Revenue adjustment descriptions:

  • In addition to the existing "Member discount" there is a new "Member discount - other" description

  • Overpayment return attempted

  • Unclaimed property

  • No secondary

  • Non-sufficient funds

Write-off reason:

  • Unable to contact patient

New place of service codes

The following place of service codes were added in this release:

  • 11- Office

  • 26 - Military treatment facility

  • 34 - Hospice

  • 51 - Inpatient psychiatric facility

  • 56 - Psychiatric residential treatment center

  • 61 - Comprehensive inpatient rehabilitation facility

The place of service codes can be found on:

  • Creating claims page: Level of service & diagnosis tab > Place of service

  • Claim page: Incident details > Place of service

 

The following issues were fixed in release 14.7.1 & 14.7.2:

  • A patient account with no active patient claims was incorrectly put into suspension.

  • When the patient plan option was enabled for a patient, the system sent only one statement and did not send any subsequent statements.

  • Claims were remaining in the "Submitted – Patient Statement" status for an extended period after only one statement was sent, with no additional statements scheduled on the accounts.

  • On Completed claims, the charge description shown for both base rate and mileage charges was not matching the charge description configured in the charge category that was active on the claim.

  • The inability to set fractional values for mileage charges was causing issues for agencies. This has been corrected and users can now set fractional mileage charges.

  • An error was occurring when a user tried to edit an existing effective date range for a flat amount per HCPCS allowable amount.

  • Facility invoices were displaying duplicated mileage ranges when an agency used the "Flat amount per HCPCS" setting. This issue caused inflated contractuals and mismatched claim balances.

  • There was an issue with the price per unit not matching the charge category after a Biller updated the claim's level of service on the "Incident details" tab.