What's New in Release 13.11.1 (11/19/2024)

Revised the outstanding balance invoice

To ensure that there is only one facility invoice number associated with a claim, the option to run the "Outstanding balance invoice" is no longer available. This option has been replaced with an "Outstanding balance statement" which displays the account summary, invoice date, and the invoice numbers with their associated claims. Unlike the "Outstanding balance invoice", this statement does not generate, or display an invoice number.

To run the "Outstanding balance statement" on the Facility page, click the "Open submitted claims" tab. Click the "Outstanding balance statement" button.

After the statement runs, an entry will display in the "Past invoices" tab reflecting the generated date, and the balance on that date. As stated earlier, because this statement does not generate an invoice, an "n/a" will display under the invoice number column.

An entry associated with the running of the statement will also display in the "Audit trail" tab. The description will read, "Outstanding balance statement created." Click the date under the Details column to view the statement.

Facility pages now full width

Facility pages now extend the width of your computer screen. This change gives you a better viewing experience and frees up space for future development.

Two new transaction types

You now have the option to select from two new transaction types: Convenience Fee and Attorney.

New Transaction Date column

The transaction date now displays in its own column for both the Accounting Period > Adjustment page and its associated .csv output file.

Auto disabling the patient payment plan

If the patient has a patient payment plan, and their responsibility for all claims in the account are closed or moved to collections, then the patient payment plan will be automatically disabled. To ensure that the Biller is aware of the disable action, an entry will display in the "Audit trail" for the patient's account stating that the payment plan has been turned off for this patient.

The following issues were fixed in release 13.11.1:

  • If an adjust balance was set on a transaction with a date of the first day of the month, the posted entry was going into the previous accounting period month instead of the current month.

  • When using the "Edit line item detail" on a single line item in a transaction, the transaction was failing to post with a “Posting failed” status.

  • Settings > Configuration > Integrations > Dispatch Integration – the filter by call type/vehicle was not working properly.

  • Multi-company Management (MCM) issue: Setting the “Provider ID” or “Provider ID override” on a payer while in a child company, was unlinking the payer to the parent company when it should not. In addition, if a "Mileage rounding" override was set for the payer benefit plan on the parent, it was not copying down to the child company.

  • The Aging by Current Payer report was timing out and failing to show results for any accounting period.

  • The import issues warning message on the Dashboard was not accurately showing the number of imported claim issues.

  • The report total for the Accounting period > Payments .csv was not matching the accounting period view for the month.

  • The claim's status/status reason was not updating properly when a payment was posted to an inactive payer on a closed claim with a $0.00 balance.