What's New in Release 14.10.0 & 14.10.1

For release 14.10.0 & 14.10.1, we concentrated our efforts on closing outstanding defects. The following list is a result of that effort:

• A transaction repeatedly failed to post, resulting in a timeout error each time the user attempted to post it.

• On a Waystar submission, the last digit in the nine-digit zip code was getting cut off in the 05 and 06 loops of the Patient Statement Submission file.

• A user received a Medicaid denial that included a crossover payer with a NM1 TT value. The user was unable to use the "Ignore claim forwarded to payer" option to resolve and post the line item.

• Prior to being submitted to a facility, if a user changed a charge on a claim the Audit Trial was showing that the claim was removed from the facility invoice.

• The Audit Trail for the patient's account was showing the nine digit zip code entered in an SSN format.

• A blank page was loading when users searched for the invoice number of an outstanding facility invoice.

•  When manually posting payments, if a user used the “Allocate to new” option and did not enter information in the Subscriber ID field, the Member ID/Subscriber ID value for the payer entry was set to “Null" instead of blank.

• When users selected the Freeze option while working on incomplete claims, the selection was not being saved, requiring them to reselect it for each incomplete claim they worked on.

• The last modified date value was based on the UTC timezone, which caused it to not match the actual modified date of the claim if the action was performed after 7 PM.

• An error occurred if a user tried to add a tag to an incomplete claim where the claim has yet to be assigned a number. Now, the option is no longer available.

• Section 3 of the 1500 form was outputting a MM/DD/YY format instead of the required MM/DD/YYYY format.

• The month, date, and year format was not validating against invalid dates during revenue adjustment entries, allowing users to enter a non-existent year, which in turn resulted in the creation of an invalid accounting period.

• After a claim is removed from a facility by using the "Submit to next payer/Move to next payer" option or “Remove from facility invoice” option, if the claim is moved back to the facility and then submitted or moved to the next payer again, an additional "Removed from facility invoice" entry displayed in the Audit Log.

• The revenue adjustment description was showing incorrectly in several areas throughout Billing.

• Reports:

  • Users experienced excessive loading times for the Activity Summary, Payer Aging by Current Payer, Credit Posting and the Trip Counts by Charge Category reports.

  • (hotfix) The Credit Posting report was taking an excessive amount of time to load.

  • The Credit Posting report was not working for agencies without profit centers enabled.

  • The output of the Credit Posting report was not correct when the user selected the Date Filter = Deposit Date option.

  • The revenue adjustment description was incorrect in the All Adjustment Details report, accounting period.

  • Blank pages were outputting after each page with data for the Accounting Period Summary report.

• Claims were loosing their status/status reason after the "Final statement sent" status and statement count reset which caused loading failures and missing search results.

• The “Billing Claim # not found” message was incorrectly staying at the top of the Transactions page after the user linked all the ignored provider adjustments to claims.

• When manually posting a payment, an error occurred when a user searched for a status value in the "Next payer and status" field and then selected it.

• A user received a system error when trying to update the status/status reason on a claim.

• During payment posting, if a user selected a line item type equals full denial and then entered an original reference number value, the system was removing the reference number each time they added a GRP/RC denial code.

• In Settings > Diagnosis favorites, a second unusable search field displayed when a user tried to manually add a diagnosis favorite.

• After reversing a refund, the ability to edit the refund amount was not working and the user was unable to refund the payment to the patient.

• Zero balance claims were incorrectly affecting facility balances. To fix this issue:

  • Claims with a $0 balance and a zero facility amount due will be excluded from facility balances and payment posting allocations.

  • Users can manually add a $0 balance claims using the "Add a line item" function.

• The "Show Deactivated Users" toggle was not working correctly on the Credit Posting report and was not filtering out deactivated or deleted users.

• Long facility names were overlapping into Section 32 on a 1500 form.

• One agency found an Audit Trail message stating that the payment plan was turned off on an account where the payment plan was never enabled.

• An invalid ICD-10 message was displaying after a user searched for a valid ICD-10 code and then selected it from list.

• The Denials and Adjustment Reason Codes report was not showing the name of the Biller that coded the claim as it was designed to dos